Health & Safety

We have an English speaking villa manager called Carol, who lives locally and can be contacted 24/7.

Carol can make arrangements if you need to see a doctor, dentist, physiotherapist, lawyer, police, British Consulate etc. We also have an excellent pharmacy in Guia who give advice and treatment for minor ailments.

Our villa has been accredited with a Tourism License by the Albufeira Municipal Department of Tourism, which ensures that the villa complies with the required standards of accommodation and safety. The villa is inspected every year and checks are made on fire safety equipment, first aid kit, gas, ventilation, smoke and carbon monoxide detectors.

The solar water system is checked and serviced yearly by RX Solar. Tap water is safe to drink and cook with although drinking bottled water is recommended.

The villa has mosquito nets fitted on all doors and windows.

The swimming pool is cleaned professionally twice a week.

The villa is cleaned and maintained to the highest standard.

Cot mattresses are replaced twice a year.

All bedding and pillows have protectors which are changed between clients.

It important to remember, especially when travelling with children, to take a few minutes to familiarise yourself and your party with the pool area on arrival. Children must always be accompanied by an adult in the pool area. On arrival the villa manager will demonstrate the operation of the pool cover. Guests are requested to abide by all safety instructions when operating the swimming pool cover.

 

Security

Villa Aguas is set amongst its own private grounds and surrounded by a wall.

Access to the property is through a locked gate. We ask that you keep the gates locked.

The villa is alarmed and the alarm is maintained and monitored by a private security company.

If the alarm is activated the villa manager is notified. She will then contact the guests before deciding whether the security company is required to attend.

All doors, gates and windows lock securely. Internal door keys can also be requested.

The villa has a safe for valuables.

Of course, every guest wants to make sure that neither they, nor their children, encounter any difficulties while they are on holiday. But if something should happen, having the right travel insurance for your family can provide invaluable peace of mind.